Shipping Info and Policies

Free Shipping on Product Specials!

Aircraft Supply will pre pay FedEx, UPS or USPS Ground Shipping on specially marked products on our website. The Free shipping offer will be identified in the product description.

Ordering and Minimum Order Policies

Order minimum not including shipping cost is $20.00. We accept most major credit cards. Please provide us with current name, credit card billing address and card expiration date for payment authorization. Credit card billing information must pass verification before we process any order.

Shipping Policies

Orders are processed and shipped as quickly as possible. In stock items are normally shipped same day. Shipping Charges are not calculated at the time of order. Due to various methods of shipping and different sizes weights and quantities of products you may order, we are not able to provide shipping cost prior to submission of your order. Please specify your shipping preference in the appropriate section of your shopping cart when ordering and we will calculate your order total accordingly.

Hazardous Materials

A Hazardous Materials charge of $28.50 per package for UPS ground freight may apply.

Other Materials

Other materials designated as ORM-D may be shipped without extra charges by UPS ground freight only.

COD Orders

COD orders using Federal Express or UPS require cashier’s check or money order only. The shipping companies. policy includes a $12.00 additional fee for COD shipments.

AOG Orders

If you have an AOG requirement please contact us at 412.469.1747 and we will expedite your order. In some cases there may be an additional AOG handling fee. Please have aircraft model and serial number available.

Dimensional and Weight Shipping Limitations

Air and ground packages are subject to dimensional and weight limitations. Ground packages that exceed 84. in girth are shipped as 30 lbs. (OS/1). Packages that exceed 108. in girth up to 130. are shipped at 70 lbs. (OS/2). Ask your sales representative for special air freight rates.

Returns and Exchanges

Exchanges and returns may be made within 30 days subject to items being returned in new condition, original carton, original blank warranty cards, and all applicable paperwork including a copy of the invoice. Please call for return authorization and instructions. A 15% restock fee may apply to all returned merchandise. Special orders may not be eligible for return. Please do not send returns/exchanges COD as they will not be accepted. Shipping and handling charges are not refundable. Freight damages must be reported immediately to delivery carrier.

Warranty

New items carry full manufacturer warranty. Defective merchandise or out-of-box failure is repaired or replaced at manufacturer’s discretion. Any Electrical product may be returned for Manufacturer warranty only, not for new replacement in most cases.

Pricing

Aircraft Supply and Repair Inc. excels in price and service standards throughout the industry and offers fast and efficient support for your aircraft parts requirements Our prices are current at the time of advertising and our goal is to offer you the lowest price and the best service possible. Aircraft Supply makes every effort to revise prices as soon as possible when our suppliers initiate price changes; however, prices may occasionally change without notice. If a price change occurs that pertains to your order we will contact you for approval before processing.

Product Information

Aircraft Supply has made a best effort to provide this information and it is available for your review in the applicable product category on this site. If you require additional information please contact our technical department at 412.469.1747.

FAA Form 8130-3

FAA Form 8130-3 is available on most items. Please contact our sales department for details.

Order Status

For Information on current orders, tracking numbers, credits, warranties, backorders, returns, etc., please call Customer Service at 412.469.1747.

Backorders

Backorders occasionally arise due to popular demand, limited manufacturer supply or because they are special orders. The item and shipping cost will not be charged until the item is shipped. If a backorder is not acceptable, the order may be cancelled upon your request. Please contact customer service at 412.469.1747 with any questions.

Mail in Orders

Mail-in orders receive immediate shipment when accompanied by a cashier.s check/money order or approved credit card information. Personal and or company checks will be held until cleared before order is shipped.

Cores

Like cores must be returned (complete) within 14 days of purchase with a copy of the purchase Invoice or Sales receipt. Cores must be returned as removed from the aircraft and include data plate (Identification Label) identifying core part number. Missing or damaged parts on core may result in reduced or denial of core credit at manufacturer’s discretion. Additional details specific to your purchase will be defined on your Invoice or Sales Receipt. If you have any questions on core acceptance, please contact Customer Service at 412.469.1747.

Waiver of Liability

It is the Purchaser/Installer’s responsibility to verify correct application of any item purchased from Aircraft Supply and Repair Inc. for installation on a certified aircraft. Aircraft Supply and Repair Inc. is free from any liability, damage or loss by purchaser due to manufacturer’s failures, defects or misrepresentations. The purchaser accepts all freight charges and liabilities if such failures, defects or misrepresentations should occur. Aircraft Supply and Repair Inc. is not responsible and shall not be held liable for any manufacturer.s product defect or application information error.

FedEx

Fedex Shipping for Priority and Ground is available. In most cases stock orders placed by 3:00 EST will be shipped same day.

Cross-country delivery within hoursFedEx SameDay
Cross-city delivery within hoursFedEx SameDay City
First thing the next-business-day morningFedEx First Overnight
Next-business-day morningFedEx Priority Overnight
Next-business-day afternoonFedEx Standard Overnight
2 business daysFedEx 2 Day
3 business daysFedEx Express Saver
Economical ground delivery to businessesFedEx Ground
Economical ground delivery to residencesFedEx Home Delivery
Low-weight packages to residencesFedEx SmartPost

INTERNATIONAL PACKAGE SERVICES

Urgent: the next available flightFedEx International Next Flight
2 business days to EuropeFedEx International First
In 1, 2 or 3 business days worldwideFedEx International Priority
Within 5 business days worldwideFedEx International Economy
Direct-distribution shipmentsFedEx International Priority Direct Distribution
Catalogs, brochures and other mailFedEx International Mail Service
Economical ground delivery to CanadaFedEx International Ground
Low-weight residential packages to CanadaFedEx SmartPost International

UPS

UPS Shipping is available. In most cases stock orders placed by 3:00 EST will be shipped same day.

Same DayDelivery time provided when order is placedUPS Express Critical
Next Business DayDelivery as early as 8:00 a.m.UPS Next Day Air Early A.M.
Next Business DayDelivery typically by 10:30 a.m.UPS Next Day Air
Next Business DayDelivery typically by 3:00 p.m.UPS Next Day Air Saver
2 Business DaysDelivery typically by 10:30 a.m.UPS 2nd Day Air A.M.
2 Business DaysDelivery typically by end of dayUPS 2nd Day Air
3 Business DaysDelivery by end of dayUPS 3 Day Select
1-5 Business DaysDelivery based on distance to destinationUPS Ground

Contractual Services for Multiple-Package Shipments

1-5 Business DaysDelivery based on distance to destinationUPS Ground with Freight
1-5 Business DaysDelivery based on the UPS shipping service you chooseUPS Hundredweight Service

Export and Import

1-5 Business DaysDelivery based on the UPS shipping service you chooseUPS Hundredweight Service